Guides
WISP how-to guides
Field-level, vendor-neutral guides covering the problems WISP techs actually run into — interference, chronic complaints, firmware drift, deployment and team access. See also the full TowerLens user guide.
Troubleshooting
How to detect Wi-Fi channel interference on a WISP network
Spot co-channel and adjacent-channel interference between your own sector APs before a customer calls in about a slow link.
Diagnosing intermittent CPE drops ("it drops every afternoon")
A step-by-step approach to the single most common WISP support ticket, from roaming logs to time-of-day interference.
Diagnosing internet uplink issues with path ping and MTU testing
Tell a wireless problem apart from an upstream internet problem using payload-size path ping and a bandwidth test.
How to calculate Fresnel zone clearance for a wireless link
The formula WISP techs actually use for a first-pass line-of-sight check, with a worked example and a free calculator.
Operations & deployment
RouterOS firmware upgrade checklist for WISPs
A safe, staged rollout checklist for keeping MikroTik, Cambium, Mimosa and other radio firmware current across a live fleet.
RouterOS config backup & restore: a practical WISP workflow
What to back up, how often, and how to actually restore a device when it dies at a bad time.
WISP SLA & uptime reporting: what to track and how to report it
What uptime commitments mean in practice, how to measure them honestly, and how to hand a customer a report they'll trust.
Auto-discovery for WISP networks: how subnet scanning works
How automated ICMP/SNMP discovery finds new devices and auto-links them — and where it needs a human double-check.
How self-hosted WISP monitoring deployment works
How the FastAPI + asyncio backend behind TowerLens runs on your own network, so your data never leaves it.
Setting up role-based access for your WISP NOC team
Admin, operator and viewer roles explained, and a sane starting structure for a real team instead of one shared login.